SAP Support Specialist
2 weeks ago
Randstad US is a world leader in matching great people with great companies. We pride ourselves on our commitment to quality, innovation, and customer satisfaction.
Job Description
We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for communicating with customers through email and on the phone to answer questions and give updates. You will also work collaboratively with the sales team to resolve issues and improve customer experience.
Key Responsibilities
* Respond to customer inquiries and concerns in a timely and professional manner
* Provide accurate and helpful information to customers via phone and email
* Collaborate with the sales team to resolve issues and improve customer satisfaction
* Stay up-to-date with product knowledge and training to provide accurate information to customers
Requirements
* 0-1 years of experience in customer service or a related field
* Proficient in SAP and Microsoft Office
* Excellent written and verbal communication skills
* High school diploma or equivalent required
Benefits
* Salary: $41,000 - $45,000 per year
* Comprehensive benefits package including health, dental, and vision insurance
* Paid time off and holidays
* Opportunities for career growth and professional development
Why Join Us?
* A dynamic and supportive work environment
* The opportunity to work with a leading staffing agency in the industry
* Recognition and rewards for outstanding performance
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