Customer Experience Associate
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Customer Service
- Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
- Use advanced product knowledge to make recommendations and suggest solutions to customers.
- Engage with customers to create a positive and memorable shopping experience.
- Sales and Merchandising
- Drive sales through effective merchandising and visual displays.
- Process customer transactions accurately and efficiently.
- Stock shelves and maintain a high level of product presentation.
- Team Collaboration
- Work closely with store management and team members to achieve sales goals and maintain a positive store environment.
- Participate in store activities and events to engage with customers and promote the brand.
- Education
- High school diploma or equivalent required.
- Experience
- 1+ year of supervisory experience in a customer-centric environment preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong product knowledge and merchandising skills.
- Medical, dental, and vision benefit plans.
- Company-paid basic, optional, and dependent life insurance.
- Long-term disability and company-paid short-term disability.
- Paid time off and sick time.
- Tuition reimbursement.
- Team member discount.
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