Automotive Sales Professional
1 month ago
About the Role:
The e-Commerce Sales Associate plays a vital role in AutoNation's mission to provide exceptional customer experiences. This position involves interacting with hundreds of customers online, over the phone, and in person to guide their vehicle purchase in our no-haggle sales environment.
Key Responsibilities:
- Respond to leads in a timely fashion, answering questions and providing information to customers.
- Help guide customers effectively from phone and internet contact to an in-store experience.
- Negotiate terms to ensure that payment options meet customers' lifestyles, budgets, and expectations.
- Closing deals and providing an exceptional customer experience both before and after purchase.
- Follow up to ensure customer satisfaction and help transition customers to the Service department to support their ownership experience.
Requirements:
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Prior sales experience, retail preferred.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- The willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver's license and an acceptable, safe driving record.
Why Work for AutoNation?
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.
Benefits and Perks:
- Competitive compensation and 401k matching.
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Exclusive RX Pet program offering discounts on medications.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
- Join our mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.
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