Residential Services Coordinator

3 weeks ago


Fort Collins, Colorado, United States Courtyard Ft Collins Full time
Job Description:
The Residential Services Coordinator plays a critical role in ensuring that guests have a comfortable and enjoyable stay at our hotel. This position involves managing front desk operations, providing exceptional customer service, and collaborating with other departments to deliver a seamless experience.

Key Responsibilities:
  • Manage front desk operations, including check-ins, move-outs, renewals, reservations, and property tours.
  • Provide outstanding customer service to all guests, responding to their needs and resolving any issues promptly.
  • Meet with guests regularly to gather feedback and suggestions for improving services and facilities.
  • Take proactive steps to resolve any guest concerns and ensure maximum satisfaction.

Compensation and Benefits:
  • Estimated annual salary: $38,000 - $48,000 based on location and experience.
  • A paid meal break is provided to support employee well-being.
  • Sandpiper Property Management is an equal opportunity employer, committed to providing a diverse and inclusive work environment.


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