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Expert Bathroom Renovation Specialist

2 months ago

Minneapolis, Minnesota, United States KOHLER Full time

Expert Bathroom Renovation Specialist

Work Mode: Onsite

Location: Onsite - Minnesota

Career Opportunity

Kohler Company, a leading name in plumbing solutions, is seeking skilled professionals for their Walk-in-Bath and Shower installation teams. This newly established group offers a unique chance to engage directly with clients, transforming their bathroom visions into reality.

The Installer plays a crucial role in adhering to the Supervisor's guidance to ensure the installation of KOHLER products meets and surpasses industry benchmarks and client expectations. Professional conduct is essential, both on-site and while representing the KOHLER brand throughout the workday.

Key Responsibilities

  • Assess the work area for suitability before commencing demolition or installation, identifying any visible issues that may hinder the achievement of KOHLER's installation standards.
  • Verify installation details with clients prior to starting, utilizing a confirmation form for clarity. Clearly explain the installation process to build trust and confidence with the customer.
  • Oversee assigned apprentices, monitoring their performance throughout the installation process.
  • Maintain a tidy and professional workspace, including the exterior of the customer's property and the work vehicle, during the workday.
  • After installation, guide the customer on product usage and maintenance, providing KOHLER cleaning products and explaining their proper application.
  • Upon project completion and customer approval, ensure final payment is collected as outlined in the installation package and obtain necessary signatures on completion documents.
  • Timely reporting and updates in the Customer Relationship Management (CRM) system as directed by the Supervisor are essential.
  • Deliver the following services and materials as part of the installation process:
  • Review warranty information with the customer.
  • Demonstrate product usage to the consumer.
  • Complete the permit closure process.
  • Collect final payment.
  • Provide informational materials for all the above services.
  • Familiarize oneself with the organization's policies, procedures, and relevant regulatory codes to ensure compliance in all work.
  • Adhere to HS&E policies and procedures to identify and mitigate risks, ensuring the safety of oneself and others.
  • Conduct thorough analyses, quality tests, and inspections requiring independent judgment.
  • Extract and input relevant data into spreadsheets or standard formats as necessary.
  • Suggest improvements in manufacturing methods and processes, providing feedback on changes.
  • Engage in continuous learning and skill development through formal and informal training opportunities.
  • Effectively solve problems by analyzing complex and sometimes contradictory information.
  • Prioritize tasks to align with organizational goals and commitments.
  • Work independently while providing technical guidance on planning and organizing activities to meet installation objectives efficiently.
  • Implement safe work systems independently and offer technical guidance when needed.
  • Employ customer-focused behaviors to foster positive interactions with clients, creating memorable experiences.
  • Utilize a systematic approach to address technical issues by identifying problems and selecting appropriate solutions.

Skills and Qualifications

  • High School diploma or equivalent preferred.
  • Minimum of one year experience in bathroom remodeling or installation, with a preference for bathroom installation experience.
  • Strong attention to detail and ability to follow specific instructions are essential.
  • Physical capability to lift up to 100lbs and stand for extended periods is required.
  • Ability to reach overhead and work in various positions, including crawling and crouching.
  • Preferred experience operating a company vehicle.
  • A satisfactory Motor Vehicle Record (MVR) is required for operating the company vehicle.
  • Willingness to travel approximately 25% overnight, depending on job site locations.

The hourly wage for this position is $42.90. The specific rate offered may vary based on factors such as experience, education, and work location. Benefits include medical, dental, vision, and 401k.

Why Join Kohler?
We empower our associates with a competitive total rewards package to support health and wellbeing, career growth opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With over 30,000 leaders globally, we are committed to driving meaningful change in our mission to help individuals live gracious, healthy, and sustainable lives.

About Kohler
Kohler is dedicated to recruiting, hiring, and promoting qualified candidates without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or status as a protected veteran. If you require reasonable accommodation during the recruitment process due to a disability, please reach out for assistance. Kohler Co. is an equal opportunity/affirmative action employer.