Senior IT Systems Specialist

4 weeks ago


Boston, Massachusetts, United States Harvard Business Review Full time
Job Title: Senior IT Systems Specialist

Job Summary:

We are seeking a highly skilled Senior IT Systems Specialist to join our team at Harvard Business Publishing. As a key member of our IT department, you will be responsible for managing and enhancing our computer systems to ensure they meet the evolving needs of our organization.

Key Responsibilities:

* Review and assess the effectiveness of our current IT systems, identifying areas for improvement and implementing changes to enhance their performance.

* Collaborate with employees and department heads to determine system requirements and develop plans to meet those needs.

* Design and implement new systems, ensuring they are efficient, effective, and meet the needs of our users.

* Develop and maintain analysis reports to evaluate the cost-benefit of proposed upgrades and ensure that our systems are operating within budget.

* Assist the IT team in implementing new systems, testing and troubleshooting to ensure they are operating efficiently.

* Provide training and support to employees on the use of new systems, ensuring they are able to effectively utilize the tools and resources available to them.

Requirements:

* 3-5 years of experience in a similar role, with a strong background in IT systems management and enhancement.

* Experience with e-commerce applications, such as Big Commerce, Piano, Braintree, and Stripe.

* Strong analytical and problem-solving skills, with the ability to evaluate complex data sets and identify areas for improvement.

* Excellent communication and interpersonal skills, with the ability to effectively collaborate with employees and department heads.

What We Offer:

* A competitive salary range of $100,000 - $130,000, with opportunities for performance-based variable pay.

* A comprehensive benefits package, including education reimbursement and early-release Summer Fridays.

* A dynamic and inclusive work environment, with a commitment to fostering a culture of inclusion, trust, and engagement.

About Us:

Harvard Business Publishing is a mission-driven global company, dedicated to improving the practice of management in a changing world. We are committed to fostering a culture of inclusion, trust, and engagement, where everyone feels welcome, valued, respected, and feels they belong.

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