Cloud Infrastructure Engineer

4 weeks ago


Tysons Corner, Virginia, United States ManTech Full time
Job Description

This role involves providing 24x7 support to help customers seamlessly operate their on-premises Cloud infrastructure. The successful candidate will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting.

Key Responsibilities
  1. Manage customer issues through effective diagnosis, resolution, or implementation of new investigation tools
  2. Develop in-depth understanding of product technology and underlying architectures
  3. Act as a consultant and subject matter expert for internal stakeholders
Requirements
  • Bachelor's degree in Computer Science, Technology, Engineering, Mathematics, or equivalent (or 4+ years of equivalent Information Technology experience in lieu of degree)
  • 3+ years relevant experience with computer hardware, software, networking systems, and configuration of/troubleshooting computer systems
  • Excellent customer service and communication skills (verbal and written)

Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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