Enterprise IT Systems Specialist

3 weeks ago


San Francisco, California, United States University of California , San Francisco Full time

About the Job

The University of California, San Francisco (UCSF) is seeking a skilled Enterprise IT Systems Specialist to join our team. This role will be responsible for providing essential functional support and expertise for Research Administration Systems (RAS) and related integrations or connected business processes.

Key Responsibilities:

  • Provide daily end-user support and triage complex system problems using incident management procedures and ticketing systems.
  • Gather and document operational requirements from end-users and key business stakeholders.
  • Translate requirements into functional specifications for development resources.
  • Execute activities within established Software Development Life Cycle procedures.

Requirements and Qualifications:

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 5+ years of experience in function/technical support of enterprise software Grants, Contracts, Projects, Billing, and AR processes.
  • High proficiency in SQL, query creation, data extraction/organization, and analysis.

Preferred Qualifications:

  • Oracle Cloud Finance experience.
  • 3-5 years of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems.

About UCSF

UCSF is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer.



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