Restaurant Operations Director

4 weeks ago


Milwaukee, Wisconsin, United States McAlister's Full time
Key Responsibilities

The General Manager is responsible for the overall success of McAlister's through the direction and control of restaurant operations. This includes ensuring a positive guest experience and company profitability.

Key Areas of Focus
  • Directing the operation of the restaurant to achieve sales and profit objectives
  • Maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation
  • Directing and supervising managers and team members to ensure a high-quality operation
  • Managing team members to ensure quality recruiting and training
  • Ensuring compliance with company policies, practices, and procedures
Additional Responsibilities
  • Managing personal development and ensuring a positive relationship with the local authorities
  • Conducting team meetings to plan menus and related activities, and sharing information
  • Ensuring restaurant is staffed to avoid workload and poor morale issues
  • Managing capital expenditures within the restaurant
  • Conducting inventories and calculating food and beverage costs
Requirements
  • Minimum of two years prior experience as a General Manager for a full-service, quick-casual, or fast-food high-volume restaurant
  • Ability to communicate clearly with guests in the primary language of the restaurant
  • Reliable transportation to meet travel requirements


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