Property Manager

1 day ago

Round Rock, Texas, United States D.R. Horton, Inc Full time
About the Role

We are seeking a highly motivated and experienced Property Manager to join our team at D.R. Horton, Inc. As a Property Manager, you will be responsible for overseeing all aspects of leasing and marketing at our property, working closely with the Regional Manager, Shared Service and Marketing teams to meet leasing goals and assist in creating a strategic marketing plan.

Key Responsibilities
  • Ensure effective leasing techniques are in place to meet leasing goals, including meeting closing metrics, follow-up procedures, and accurate reporting systems.
  • Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the leasing center, and managing the move-in process.
  • Manage the application process, lease expirations, and secure renewals.
  • Follow-up with prospective and future residents to convey our commitment to service, including sending emails, thank-you notes, and cards, or making telephone calls or other contacts to finalize decisions to lease and/or renew.
  • Complete acceptance and inspection walks with construction and new residents.
  • Maintain community appearance and ensure repairs are noted and completed on a timely basis, requiring regular community inspections and tours.
  • Assist with supervision of all business functions related to operations.
  • Recognize learning and performance gaps for the leasing team and provide motivation to ensure they are getting the training and education needed to build skills and succeed in their role.
  • Provide a support system for the leasing team and a method for daily accountability of leasing activity.
  • Ensure the leasing team has the proper materials and supplies needed for successful lease-ups.
  • Confirm leasing staff are converting phone inquiries and closing walk-in traffic according to predetermined ratio standards.
  • Provide consistent service throughout the resident life cycle.
  • Stay informed and aware of rents, specials, and events promoted by competitors, conducting market surveys as needed.
  • Complete various accounting, financial, and administrative reports.
  • Assure adherence to all government regulations, including Fair Housing, ADA, and OSHA.
  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company.
  • Weekend work is required, and flexibility is necessary, including shifts during evenings, weekends, and holidays.
  • Occasional travel may be required to assist other apartment communities, attend training classes, business meetings, or other situations as needed.
  • Respond quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or document and escalate resident or other requests as needed.
  • Assist in vendor scheduling and ordering supplies.
  • Provide feedback on pricing and marketing strategies.
  • Assist with community marketing activities and resident events.
Requirements
  • High school diploma or general education degree (GED).
  • Three (3) years related experience in leasing, sales, customer service, or a related field.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Strong interpersonal skills with the ability to influence others.
  • Enjoy working both individually and in a team environment.
  • Talent for executing sales skills, including generating sales leads, conducting sales presentations, identifying needs, and closing.
  • Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain amenities, and answer questions regarding residency.
  • Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances.
  • Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications.
  • Proficiency with computer systems, including customer relationship management programs, MS Office, and email.
  • Ability to frequently stand, walk, and climb stairs for the majority of an 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.
  • Ability to work inside and outside in all weather conditions.
Preferred Qualifications
  • Bilingual a plus.
  • Knowledge of property management software systems, including OneSite, ILM, or Propertyware preferred.
About D.R. Horton, Inc.

D.R. Horton, Inc. is the largest homebuilder in the U.S., founded in 1978 and a publicly traded company on the New York Stock Exchange. We are engaged in the construction and sale of high-quality homes designed principally for the entry-level and first-time move-up markets. We also provide mortgage financing and title services for homebuyers through our mortgage and title subsidiaries.

Please visit our website for more information.

Benefits
  • Medical, Vision, and Dental.
  • 401(K).
  • Employee Stock Purchase Plan.
  • Flex Spending Accounts.
  • Life Insurance.
  • Vacation, Sick, Personal Time, and Company Holidays.

We offer an excellent benefits package and are growing fast, looking for enthusiastic attitudes and team players to join our success.

Come build your future with D.R. Horton, America's Builder.

#WeBuildPeople2

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