Food Service Operations Manager

1 week ago


Kutztown, Pennsylvania, United States Aramark Full time

About Aramark

Aramark is a global leader in food and facilities services, serving millions of guests every day. We are committed to delivering exceptional experiences that enhance our customers' lives.

Salary: $80,000 - $120,000 per year

Job Description

We are seeking an experienced Food Service Operations Manager to lead our catering operations across multiple units or large accounts. As a key member of our team, you will be responsible for planning, coordinating, and executing catering events of varying size and scope.

Key Responsibilities:

  • Coordinate total catering operations, including booking events, supervising teams, developing menus, pricing, hiring, and departmental administration
  • Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
  • Develop and implement catering solutions to meet customer needs
  • Develop and maintain effective client and customer rapport
  • Develop and implement annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets
  • Establish and implement service and presentation standards for all catering operations, ensuring compliance and consistency
  • Implement new services to support business growth and client retention
  • Stay ahead of and advise clients, customers, and staff on current catering trends and products
  • Facilitate the delivery of prepared food built from banquet event orders
  • Participate in sales process and negotiations of contracts and assist clients in planning special events
  • Train and lead catering employees to ensure catering standards are followed
  • Responsible for setting and delivering sales, food, and labor targets

Requirements:

  • At least 4 years of experience in the food service industry
  • 1-3 years of experience in a management role
  • Previous experience in events and catering required
  • Bachelor's degree or equivalent experience required
  • Strong communication skills
  • Available to work event-based hours
  • Complete Food Handlers and Alcohol Service Certifications as required

Benefits

Aramark offers a competitive salary range of $80,000 - $120,000 per year, depending on experience. In addition, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Others

This role may have physical demands including lifting, bending, pushing, pulling, and extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).



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