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Medical Office Coordinator
1 week ago
About Northwest Specialty Hospital
Northwest Specialty Hospital is a center of excellence, proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of patients and staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients.
The hospital features 10 operating rooms and 30 inpatient beds, along with various clinics and services throughout Kootenai County, spanning across multiple specialties.
Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. It has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years, based on employee feedback about benefits, work environment, job satisfaction, and other factors.
Job Description
We are seeking a detail-oriented, customer service-focused Patient Care Coordinator to join our Post Falls Family Medicine Team.
The ideal candidate will be responsible for performing a variety of medical clerical duties, including registration and pre-registration functions to ensure smooth patient transitions through required services. They will prepare pre-registration packets, obtain necessary documentation, process co-payments and payments, register patients, update medical records, and back up incoming calls.
Responsibilities
- Registration and pre-registration functions
- Preparation of pre-registration packets
- Obtaining necessary documentation
- Processing co-payments and payments
- Registering patients and updating medical records
- Back-up of incoming calls
Requirements
- Knowledge of basic computer programs such as Microsoft Office Suite
- Ability to type at least 40 words per minute
- Ability to relate and work effectively with others
- Demonstrates excellent written and verbal communication skills
- Strong Customer Service background
- Prior clerical or medical office experience preferred
Benefits
- Company-sponsored events such as sporting events, BBQs, and holiday parties
- Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
- Tuition reimbursement
- Growth opportunities, ongoing education, training, leadership courses
- A generous 401K retirement plan
- A variety of discounts throughout the hospital and community available to employees
- Wellness benefits offered to staff such as weight loss challenge, access to a dietitian, and discount gym memberships
- Culture that promotes and supports work/life balance
