Property Management Leader

4 days ago


Wake Forest, North Carolina, United States Clarion Pointe Full time
Job Description:
We are seeking a highly motivated Property Management Leader to join our team at Clarion Pointe Wake Forest - Raleigh North. As a key member of our leadership team, you will be responsible for overseeing all aspects of property management, including maximizing financial performance, guest satisfaction, and staff development.

The ideal candidate will have a minimum 2-year hotel experience, excellent customer service skills, team building experience, and knowledge of customer relations in hotel operations. Additionally, they should be able to analyze current/potential market sales and trends, coordinate activity to maintain and increase revenue, and promote good safety practices.

Key Responsibilities:
  • Develop and implement strategies to maximize financial performance, guest satisfaction, and staff development.
  • Create Standard Operating Procedures for various processes, ensure regular communication, and maintain product and service quality standards.
  • Collaborate with the sales team to develop a sales and marketing strategy, provide input and support overall sales strategy, and participate in local events.

Requirements:
  • Able to work in a fast-paced environment, flexible to work varied schedules, and able to delegate and direct activities of the team.
  • Excellent written and oral communication skills, ability to express compassion while remaining composed, and promote the property by demonstrating a "top-notch" attitude toward guests.
  • Must be able to use Company-issued software programs, including Microsoft Word, Excel, Yield Management Systems, Property Management System, Daily Revenue System, Central Reservation System, Payroll programs, Company-issued internet browser programs, and Company-issued electronic mail programs.

Estimated Salary: $62,000 - $82,000 per year

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