Senior Solutions Consultant

5 days ago


Austin, Texas, United States New Relic Full time
About the Role

We are seeking a highly skilled Solutions Consultant to join our team at New Relic. As a key member of our sales team, you will be responsible for working closely with Enterprise customers to optimize their use of our Digital Intelligence Platform.

Key Responsibilities
  • Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Value presentations (POV), RFP responses, and business justification in a presales capacity.
  • Lead all aspects of the adoption, optimization, and integration of New Relic's products within customers' business infrastructure.
  • Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals.
  • Voice support for new product features & provide customer feedback to New Relic product management and engineering groups.
  • Maintain a deep understanding of the customer's business as well as their technical environment.
Requirements
  • 7+ years of pre-sales experience within the software industry and working with complex customers.
  • Strong technical background and sales/customer orientation.
  • A desire to learn new technologies.
  • An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience).
  • Fluent in English.
Preferred Qualifications
  • Familiarity in one or more of the following development languages - Java,.Net, Ruby, C, Python, Node.js.
  • Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD.

This is a field-based role, and you will need to enjoy some travel. If you are a motivated and results-driven individual with a passion for technology and customer success, we encourage you to apply.



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