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Housekeeping Attendant

2 months ago

Anaheim, California, United States Wincomehospitality Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Wincome Hospitality. As a Housekeeping Attendant, you will play a critical role in ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities:

  • Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied, and report any room unable to be serviced to supervisor according to established procedures.
  • Report to supervisor needed repairs or unsafe conditions, and respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May regularly assist with deep cleaning projects, and may assist with other duties as assigned.
  • May have turn-down duties, and participate in our recycling programs and procedures.

Requirements:

  • Basic reading, writing, and math skills.
  • Some housekeeping experience and ability to speak English preferred.
  • At least one year experience in hotel housekeeping.
  • Ability to perform the following: carrying or lifting items weighing up to 50 pounds, pushing/pulling up to approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping, and kneeling.