Loan Operations Specialist
3 weeks ago
Simmons Bank is a company that embodies passion and customer focus in its business. We are committed to bringing dedication and expertise to our clients' needs. The Commercial Loan Coordinator position provides support to our bankers by servicing, maintaining, and updating loan documentation and loan files. This role requires substantial interaction with new and current bank customers, both internal and external. It also demands excellent customer service skills along with proactive communication abilities.
Key Responsibilities:
- Manage a moderate to high volume and/or complexity of loans consistently and regularly in an efficient manner.
- Coordinate the preparation of required loan documentation, review documentation for compliance, and coordinate the execution of loan documents.
- Responsible for resolving exceptions or any other documentation deficiencies and actively managing outstanding exception items for compliance with Credit Policy.
- Work closely with the assigned banker to assist in collecting financial data and client communication to better manage the overall client relationship.
- Monitor reports such as past due, paid off loans, criticized assets, and maturing loan lists to assist and proactively inform banker of potential or pending issues.
- Promote an outstanding customer experience by exemplifying prompt follow-up and proactive internal/external customer communication.
Requirements:
- Ability to read, write, analyze, and comprehend simple instructions, routine business correspondence, financial reports, and/or legal documents.
- Ability to manage problematic situations in a diplomatic manner.
- Moderate understanding of loan documentation, credit policy, and banking regulation.
- Moderate understanding of financial statements and their interpretations.
Estimated Salary: $55,000 - $70,000 per year, depending on location and experience.
Benefits:
- Competitive salary
- Comprehensive health insurance
- Retirement plan
- Professional development opportunities
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