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Retail Sales Specialist

2 months ago

Hamtramck, Michigan, United States Shinola Full time

Retail Sales Specialist

at Shinola - Retail

Key Responsibilities:

Provide exceptional *hospitality* to both team members and customers.

Become knowledgeable about the Shinola brand and its diverse range of products.

Facilitate connections between customers and products designed for everyday use and enjoyment.

Enhance in-store relationships through thoughtful outreach and engagement with customers.

Familiarize yourself with modern technologies such as Salesforce, Microsoft Outlook & Teams, and Rhapsode.

Maintain a clean, organized, and well-stocked store environment.

Ideal Candidate:

Exhibit a desire to work with *joy* and *humility*.

Demonstrate the *determination* to contribute to the growth of a distinguished American brand.

Committed to providing a consistent and *high-quality* experience for all customers.

Show a passion for people and a genuine desire to assist others.

Adaptable and flexible in a dynamic work environment.

About Us:

Founded in 2011, we are a luxury design brand based in Detroit, dedicated to creating products that are built to endure.

We prioritize the establishment of high-quality manufacturing jobs and operate the first large-scale watch factory in the U.S. in 50 years.

In addition to luxury timepieces, our skilled artisans craft premium leather goods, bicycles, jewelry, and audio products, celebrating thoughtful design and the beauty of craftsmanship.

Our retail locations exemplify our commitment to quality, manufacturing, and design, connecting customers with our products in an engaging environment.

Benefits: Medical, dental, and vision benefits are available for both part-time and full-time employees.

Eligible employees may participate in a monthly cash bonus program based on store performance, with details available upon request.