Customer Experience Manager

3 days ago


North Ridgeville, Ohio, United States Christina Estes - State Farm Agent Full time
Christina Estes - State Farm Agent Seeks Office Manager

We are looking for a highly organized and detail-oriented individual to fill our Office Manager position. As an Office Manager, you will be responsible for managing the day-to-day operations of our agency, including customer relationships and office maintenance.

The ideal candidate will have 2+ years of experience in customer service or a related field and a bachelor's degree in Business Administration or a related field. They should also have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition to a salary, you will also be eligible for commission and bonuses based on your performance. Our agency offers a collaborative work environment and opportunities for growth and advancement.

Responsibilities:
  • Manage customer relationships and ensure prompt responses to inquiries.
  • Maintain a clean and organized office environment.
  • Assist in marketing efforts to promote relevant products to customers.

Qualifications:
  • Bachelor's degree in Business Administration or related field.
  • 2+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Property and Casualty License.
  • Life and Health License.

Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary/hourly plus commission/bonus.
  • Growth potential/opportunities for advancement within my agency.


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