Art and Craft Store Associate
6 days ago
Michaels Arts and Crafts is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada.
Job DescriptionWe are seeking an Art and Craft Store Associate to join our team. As a key member of our store team, you will be responsible for delivering excellent customer service, maintaining store recovery standards, and ensuring a well-merchandised and in-stock store.
Main Responsibilities:- Provide friendly customer service, help customers shop our store, and find what they're looking for.
- Ensure all customers receive a fast and friendly checkout experience, execute cash handling to standards.
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers on the Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking, and planogram (POGs) processes.
- Responsible to complete merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery.
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
We offer robust benefits for both full-time and part-time Team Members, including health insurance, paid time off, tuition assistance, generous employee discounts, and more.
SalaryThe estimated salary range for this role is $15-$20 per hour, depending on location and experience.
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Retail Store Associate
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Retail Store Cleaning Associate
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