Art and Craft Store Associate

6 days ago


Nashville, Tennessee, United States Michaels Arts and Crafts Full time
Overview

Michaels Arts and Crafts is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada.

Job Description

We are seeking an Art and Craft Store Associate to join our team. As a key member of our store team, you will be responsible for delivering excellent customer service, maintaining store recovery standards, and ensuring a well-merchandised and in-stock store.

Main Responsibilities:
  • Provide friendly customer service, help customers shop our store, and find what they're looking for.
  • Ensure all customers receive a fast and friendly checkout experience, execute cash handling to standards.
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers on the Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck unload, stocking, and planogram (POGs) processes.
  • Responsible to complete merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery.
Requirements:
  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Benefits

We offer robust benefits for both full-time and part-time Team Members, including health insurance, paid time off, tuition assistance, generous employee discounts, and more.

Salary

The estimated salary range for this role is $15-$20 per hour, depending on location and experience.


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