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Customer Service Associate

2 months ago

Kinston, North Carolina, United States Government Jobs Full time

Government Jobs

**Job Summary**

We are seeking a skilled administrative support professional to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling billing and collection, and maintaining fiscal records.

**Key Responsibilities**

* Provide customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner
* Handle billing and collection, ensuring timely and accurate processing of payments
* Maintain fiscal records, including accounts payable and receivable, and prepare reports as needed
* Work under the supervision of the Customer Service Supervisor and/or Business Office Administrator

**Requirements**

* High school diploma or equivalent required
* 2+ years of experience in administrative support or customer service
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for customer service and administrative support, we encourage you to apply for this exciting opportunity.