Pharmacy Service Associate

21 hours ago


Alexandria, Virginia, United States Neighborhood Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Pharmacy Service Associate to join our team at Neighborhood Health. As a key member of our pharmacy team, you will play a critical role in ensuring the smooth operation of medication pickup for patients at our clinic.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their needs in a timely and efficient manner.
  • Assist pharmacy staff with the triaging of incoming prescriptions, delivery of filled prescriptions, and checkout duties.
  • Obtain refill requests from customers, gathering necessary information to facilitate medication preparation.
  • Verify patient information, including name, address, phone number, date of birth, allergies, chronic conditions, and insurance details.
  • Perform administrative tasks, such as record-keeping, prescription filing, and document storage.
  • Maintain a clean and organized pharmacy pickup area, adhering to all security measures and quality standards.
Requirements
  • High School Diploma or equivalent.
  • Fluency in Spanish is highly desirable.
  • Excellent interpersonal communication skills and ability to work effectively with diverse populations.
  • 1-2 years of customer service experience, preferably in a healthcare setting.
  • Proficiency in information technology, electronic health records, and medical records.
  • Familiarity with culturally diverse populations and care of underserved populations is an asset.


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