Relief Teller Customer Service Representative

12 hours ago


Pontiac, Michigan, United States First Financial Bancorp Full time
Job Title

Relief Teller Customer Service Representative

Job Summary

First Financial Bank is seeking a highly motivated and customer-focused Relief Teller Customer Service Representative to join our team. As a key member of our Branch Management team, you will provide exceptional customer service, assist with banking services, and contribute to the success of our banking centers.

Key Responsibilities
  • Provide exceptional customer service and assist with banking services, including opening new accounts, processing transactions, and answering customer inquiries.
  • Cross-sell bank products and services to customers to solidify customer banking relationships.
  • Analyze problems and provide solutions in coordination with branch management.
  • Assist with weekly and monthly branch reports and perform other administrative tasks as assigned.
  • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer.
  • Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances.
  • Responsible for handling and balancing cash drawer at end of shift.
Requirements
  • High school diploma or equivalent.
  • Successful completion of in-house training program or other approved training program.
  • Six months' experience in the teller function, as well as sales experience, particularly in cross-marketing products and services.
  • Excellent sales, interpersonal and communication skills.
  • Must have the ability to maintain confidentiality, use tact and diplomacy, and maintain professional dress.
  • Good understanding of financial products and services.
  • Good organizational skills.
Working Conditions

This position requires working in a fast-paced banking environment with frequent customer interactions. The Relief Teller Customer Service Representative must be able to work efficiently and accurately in a team environment, with minimal supervision.

What We Offer

First Financial Bank offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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