Call Center Customer Experience Specialist
1 day ago
$42,000 - $55,000 per year, depending on experience
About Fort Sill National BankFort Sill National Bank is a family-owned and operated financial institution that has been serving the Shreveport community for over 75 years. We pride ourselves on our exceptional customer service and commitment to our community.
Job DescriptionThis position is responsible for providing exceptional customer service to our customers through phone, email, and chat support. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills.
Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Meet sales targets and contribute to the growth of the bank's revenue
- Work closely with other departments to ensure seamless customer experience
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Ability to work in a fast-paced environment and meet sales targets
- Strong communication and interpersonal skills
- Paid vacation and holidays
- Health insurance options
- Retirement plan
- Opportunities for career advancement
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