Call Center Customer Experience Specialist

1 day ago


Shreveport, Louisiana, United States Fort Sill National Bank Full time
Job Title: Call Center Customer Service Representative

$42,000 - $55,000 per year, depending on experience

About Fort Sill National Bank

Fort Sill National Bank is a family-owned and operated financial institution that has been serving the Shreveport community for over 75 years. We pride ourselves on our exceptional customer service and commitment to our community.

Job Description

This position is responsible for providing exceptional customer service to our customers through phone, email, and chat support. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Meet sales targets and contribute to the growth of the bank's revenue
  • Work closely with other departments to ensure seamless customer experience
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong communication and interpersonal skills
Benefits
  • Paid vacation and holidays
  • Health insurance options
  • Retirement plan
  • Opportunities for career advancement


  • Shreveport, Louisiana, United States Advanced Call Center Technologies, LLC. Full time

    Job OverviewAdvanced Call Center Technologies, LLC. is seeking an experienced Customer Service Training Lead to join our team. This role plays a crucial part in facilitating the success of our clients and employees through comprehensive training programs.


  • Shreveport, Louisiana, United States FSNB,National Association Full time

    Job OverviewWe are seeking a highly skilled Call Center Customer Service Representative to join our team at FSNB, National Association in Shreveport, LA. This role will be responsible for managing inbound and outbound customer calls, identifying customer needs, and providing solutions to issues.


  • Shreveport, Louisiana, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company helping top brands simplify their operations and improve customer experiences. With over 500,000 employees across 300 languages, we offer a unique blend of high-tech and high-touch services.Job OverviewThis position offers a chance to work as a key contributor in making people's lives...


  • Shreveport, Louisiana, United States Joel Girouard - State Farm Agent Full time

    Key ResponsibilitiesEstablish and maintain strong relationships with customers, addressing their needs and concerns in a timely manner.Provide accurate and informative responses to customer inquiries regarding insurance policies, coverage options, and claims.Utilize a consultative approach to educate customers about insurance products and services that meet...


  • Shreveport, Louisiana, United States Tropical Cafe Smoothie Full time

    Join Our TeamTropical Smoothie Café is a leading provider of healthy food and smoothies. We are seeking a skilled Crew Member to join our team and help us deliver exceptional customer service to our customers.About the JobProvide exceptional customer service to each visitor.Prepare ingredients for our food and smoothies.Assemble and serve fresh food and...


  • Shreveport, Louisiana, United States Amtel Wireless | Metro by T-Mobile at Barksdale Full time

    Job SummaryWe are seeking a dynamic and results-driven sales representative to join our team at Amtel Wireless | Metro by T-Mobile at Barksdale. As a sales representative, you will be responsible for promoting and selling all Metro products to customers, while providing exceptional customer service and support.Estimated Salary: $45,000 - $65,000 per year,...


  • Shreveport, Louisiana, United States Louisiana State University Health Sciences Center Shreveport Full time

    Job OverviewLouisiana State University Health Sciences Center Shreveport is seeking a highly skilled Head and Neck Surgery specialist to join our team.Estimated Salary: $250,000 - $350,000 per yearResponsibilities:Provide inpatient and outpatient clinical services in Otolaryngology and Head and Neck SurgeryDevelop a robust practice covering call in rotation...


  • Shreveport, Louisiana, United States Planet Fitness Inc. Full time

    Company OverviewAt Planet Fitness Inc., we strive to provide an exceptional fitness experience for our members. Our mission is to create a Judgement Free Zone where people can feel inspired and motivated to reach their health and wellness goals.We are seeking a Customer Experience Associate to join our team in delivering outstanding customer service and...


  • Shreveport, Louisiana, United States i3 Verticals Management Services, Inc. Full time

    Job Summary:We are seeking a skilled Healthcare Customer Service Specialist to join our team at i3 Verticals Management Services, Inc. The ideal candidate will possess excellent communication skills, a strong understanding of health insurance plans, and the ability to resolve complex issues in a timely manner.About the Role:Provide expert customer service to...


  • Shreveport, Louisiana, United States Panda Restaurant Group Full time

    Restaurant Service and Kitchen TeamPanda Restaurant Group, a renowned family-owned American Chinese restaurant chain, is seeking enthusiastic individuals to join our Service and Kitchen Team. As a valued member of our team, you will have the opportunity to provide exceptional customer service and culinary expertise in a dynamic work environment.Salary and...


  • Shreveport, Louisiana, United States Willis Knighton Health Full time

    Job Title: Compassionate Patient Care SpecialistWe're seeking a compassionate and skilled Nursing Assistant to join our team on our 13-bed medical surgical observation floor. As a Compassionate Patient Care Specialist, you'll play a critical role in providing patient-centered care and making a positive impact on the lives of our patients.About Our...


  • Shreveport, Louisiana, United States S&A Group Full time

    Job OverviewWe are seeking a highly skilled Insurance Solutions Specialist to join our dynamic team at S&A Group. As an integral part of our organization, you will play a crucial role in assisting clients in understanding our insurance plans, helping them select the best options, and making coverage upgrades.This is an exciting opportunity for individuals...


  • Shreveport, Louisiana, United States Ochsner Health Full time

    Ochsner LSU Health Shreveport and LSU Health Sciences Center – Shreveport are seeking a Pediatric Urology Specialist to expand its full-time clinical faculty. The successful applicant must be Board Certified or Board Eligible in Pediatric Urology and eligible for a Louisiana medical license.This position emphasizes teaching and provides vital leadership...


  • Shreveport, Louisiana, United States Jeter Therapy Group Full time

    We are seeking an experienced Medical Data Entry Specialist to join Jeter Therapy Group. The ideal candidate will have a medical background and be able to provide accurate and efficient data entry as well as attention to detail.Job DescriptionThe Medical Data Entry Specialist will be responsible for maintaining a confidential list of available services and...


  • Shreveport, Louisiana, United States Willis-Knighton Health System Full time

    We are seeking a highly skilled Clinical Care Specialist to join our team at Willis-Knighton Health System's cardiology clinic. This individual will play a crucial role in providing exceptional patient care and contributing to the overall success of our clinic.Job SummaryThe Clinical Care Specialist will be responsible for assisting with clinical and nursing...


  • Shreveport, Louisiana, United States Christus Health Full time

    Job DescriptionWe are seeking a highly skilled Field Service Specialist to join our team at Christus Health. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our end-users.About the RoleThis is a full-time position that requires a strong understanding of workstation and peripheral...


  • Shreveport, Louisiana, United States Christus Health Full time

    Job DescriptionThe Technical Workstation Specialist will be responsible for delivering high-quality, cost-effective solutions to all levels of users. This includes support for both technology and processes.Key Responsibilities:Effectively assess, diagnose, and resolve basic configuration and hardware problems.Quickly and efficiently resolve problems assigned...


  • Shreveport, Louisiana, United States Jeter Therapy Group Full time

    We are seeking a skilled Clinical Operations Specialist to play a crucial role in our Jeter Therapy Group. As an experienced professional with a medical background, you will be responsible for providing accurate and efficient data entry while maintaining attention to detail.About the RoleAs a Clinical Operations Specialist, you will oversee the daily...


  • Shreveport, Louisiana, United States Willis Knighton Health Full time

    Are you a compassionate and dedicated individual looking for a challenging and rewarding career in healthcare? We are seeking a Patient Support Specialist to join our team at Willis Knighton Extended Care Center.About UsWillis Knighton Extended Care Center is a skilled nursing facility committed to providing top-notch patient-centered care. Our team is...


  • Shreveport, Louisiana, United States Christus Health Full time

    As a Medical Imaging Specialist Extern at Christus Health, you will play a vital role in providing exceptional patient care and contributing to the success of our imaging department.About the RoleWe are seeking an enthusiastic and motivated individual to join our team as a Medical Imaging Specialist Extern. This is an exciting opportunity for students...