Cafe Supervisor

2 days ago

SaintAubinsurGaillon, Normandie, United States Barnes & Noble Education, Inc. Full time
Job Summary

Barnes & Noble College is seeking a resourceful and driven team member to work as a part-time Supervisor in our Cafe. As a key member of our team, you will provide assistance to the management team, have oversight for team members within the cafe or store, and deliver exceptional customer service.

Key Responsibilities
  • Support the management team in maintaining a high level of customer service and sales performance.
  • Assist with training and overseeing the daily work activity of team members in the Cafe.
  • Maintain a working knowledge of all cafe operations and assist in the preparation and serving of food and drinks.
  • Help resolve customer issues and complaints, and escalate to manager when necessary.
  • Operate equipment, troubleshoot breakdowns, and maintain supplies and perform preventive maintenance.
  • Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards.
Requirements
  • 2+ years of experience in a retail setting preferred.
  • Minimum of 18 years of age to be considered for employment.
  • High school diploma/GED preferred.
  • Outstanding customer service skills and basic reading, writing, and accounting skills required.
  • Excellent communication and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

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