Appliance Support Specialist
2 days ago
Service Excellence
As a Customer Service Representative at Mr. Appliance of Clifton Park, you will be responsible for delivering exceptional service to customers and contributing to the company's mission of providing top-notch appliance repair services.
Responsibilities
- Handle customer inquiries and resolve issues promptly and professionally.
- Schedule service appointments and coordinate logistics with customers and technicians.
- Manage work orders and maintain accurate records.
- Process parts purchases and maintain inventory control.
Requirements
- At least two years of experience in customer-facing roles.
- Prior administrative experience is preferred.
- Excellent computer skills and ability to learn new software quickly.
- Strong typing and keyboarding abilities.
- Effective written and verbal communication skills.
What We Offer
A dynamic work environment, competitive compensation package, and opportunities for growth and development.
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