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Veterinary Client Relations Specialist
2 months ago
Veterinary Client Relations Specialist Opportunity
We are looking for a compassionate and skilled Veterinary Client Relations Specialist to become a part of our dedicated team at VCA Animal Hospitals. Our facility has been providing exceptional veterinary services for many years.
At VCA, we understand the crucial role that the Client Relations Specialist plays in our operations. This position often serves as the initial point of contact for clients seeking care for their cherished pets, making it essential to deliver the highest level of service.
Key Responsibilities:
- Responding to phone inquiries to assist clients with appointment scheduling, prescription refills, and payment processing.
- Coordinating and confirming client appointments.
- Guiding clients through various payment methods available, including cash, credit, and pet insurance processing.
- Maintaining accurate medical records, reports, and correspondence.
- Ensuring the facility remains clean and organized, including basic maintenance tasks.
- Assisting with financial matters, including accounts receivable and outstanding invoices.
VCA Animal Hospitals is committed to fostering a diverse and inclusive workplace where talented individuals can thrive. We prioritize the well-being of our team members and promote a healthy work-life balance. Full-time employees are eligible for a comprehensive benefits package, which includes health insurance, retirement contributions, mental health resources, pet care discounts, and paid time off.
The compensation for this role ranges from $14 to $17 per hour, depending on experience. Weekend availability is required.
Benefits: We provide competitive pay along with a robust benefits package, including medical, dental, vision coverage, and generous employee pet discounts.
This job description outlines the general nature and level of work expected. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Management reserves the right to modify the job description as necessary.
We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
