Virtual Call Center Agent

3 weeks ago


Lansing, Michigan, United States Make Your Dreams Come True Full time

As a Virtual Call Center Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.

You will handle customer inquiries, resolve issues, and maintain a high level of customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information and assist with troubleshooting or problem resolution
  • Maintain detailed and accurate records of customer interactions
  • Escalate issues as necessary to appropriate departments
  • Follow up with customers to ensure satisfaction
  • Meet or exceed performance and quality goals

What We Offer:

At Make Your Dreams Come True, we are committed to providing our customers with the best possible experience. As a Virtual Call Center Representative, you will be part of a dynamic team that is dedicated to delivering exceptional customer service.



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