Customer Service Representative

6 days ago


Wellington, Ohio, United States Hudson Group Full time
About This Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate. The successful candidate will be responsible for providing excellent customer service, locating products, suggesting similar items, and putting the product in the customer's hands. Additionally, they will be responsible for shelving and organizing products according to operational standards and promotional priorities, assisting with store recovery and cleanliness, communicating inventory issues to management, leveraging resources, tools, and peer knowledge to enhance training and knowledge, following all cash handling policies and procedures, and following all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.

Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Locate products, suggest similar items, and put the product in the customer's hands.
  • Shelve and organize products according to operational standards and promotional priorities.
  • Assist with store recovery and cleanliness, including dusting, sweeping, organizing, and straightening of merchandise.
  • Communicate inventory issues to management in a timely manner.
  • Leverage resources, tools, and peer knowledge to enhance training and knowledge.
  • Follow all cash handling policies and procedures.
  • Follow all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.
Requirements
  • Ability to interact with diverse personalities and build relationships with team members and customers.
  • Proficiency in the operation of a cash register and computer skills.
  • High degree of interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to be on your feet for long periods of time as well as repetitive bending and lifting up to 30 pounds.
  • Prior cashiering/cash handling experience required.
What We Offer

In addition to the competitive hourly rate and comprehensive benefits package, employees of Hudson Group enjoy a dynamic and inclusive work environment that fosters growth and development. We offer daily pay, 20% Hudson Employee Discount, 50% Hudson Food and Beverage Discount, PTO, Personal and Parental Leave Programs, Medical, Dental & Vision Insurance, Company Paid Life Insurance, Employee Recognition Programs, Referral Bonus up to $500, and On-going Training & Development.



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