Customer Service Representative

1 week ago


Wellington, Missouri, United States Michaels Stores Full time
Job Overview
As a Service Team Member at Michaels Stores, you will be the face of our company, providing exceptional customer service and creating an engaging shopping experience for our customers. This role requires a friendly and approachable demeanor, with a passion for delivering excellent service and ensuring that every customer leaves our store feeling valued and satisfied.

Key Responsibilities:
- Deliver fast and friendly checkout experiences for customers
- Assist customers in finding products and answering questions about our merchandise
- Engage with customers on the benefits of our Rewards program and Private Label Credit Cards
- Participate in truck unloading, stocking, and planogram processes to ensure efficient store operations

Requirements:
- 16 years or older to apply
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills

Benefits:
- Competitive total base pay range: $15.00 - $17.70 per hour
- Opportunities for career growth and professional development
- Comprehensive benefits package including health insurance, paid time off, and tuition assistance

About Us:
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. We prioritize the wellbeing of our teams by providing robust benefits and promoting a positive work environment.

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