Software System Support Specialist
6 days ago
AITs is seeking a highly skilled Software System Support Engineer to join our team. As a key member of our team, you will provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems.
Job Summary:The successful candidate will have a strong background in software systems and a passion for solving complex problems. You will work closely with our team to provide technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities.
Responsibilities:- Provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems.
- Work closely with our team to provide technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities.
- Collaborate with stakeholders to identify and resolve technical issues and improve system performance.
- Develop and maintain technical documentation and procedures to ensure seamless system operation.
- Stay up-to-date with the latest software technologies and advancements to ensure our systems remain cutting-edge.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum of two years of operational experience with/or supporting the assigned Component.
- Minimum of five years of operational experience with or supporting an organization's navigation and mission planning techniques, communications, mission equipment, and planning techniques.
- Experience with the assigned Component's tactical Standard Operating Procedures (SOP) and mission guides.
- Knowledgeable of assigned Components operations and tactics.
- Active Secret Clearance with TS Eligibility required.
- National health, vision, and dental plans.
- Paid Time Off and 11 paid holidays.
- Life Insurance.
- Short and long term disability plans.
- 401(K) retirement plan.
- Incentive and recognition programs.
- Relocation opportunities.
- Tuition and certification reimbursement.
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