Beverage Operations Manager

4 days ago

Temecula, California, United States Pechanga Full time
Beverage Assistant Manager Job Summary

The Beverage Assistant Manager plays a crucial role in overseeing the beverage operation at Pechanga Resort & Casino. This position is responsible for ensuring that all beverage service bars and floor outlets are operating in a profitable manner, while also maintaining compliance with all departmental procedures and policies.

Key Responsibilities:

  • Present a professional manner at all times.
  • Ensure proper service and atmosphere for guests.
  • Responsible for all administrative duties in absence of Beverage Manager.
  • Ensure all liquor laws are adhered to and enforced by staff at all times.
  • Work with Beverage Manager and supervisors to produce a work schedule for all beverage staff.
  • Meet weekly with Beverage Manager to develop weekly and monthly forecast of revenues and costs.
  • Maintain monthly inventory and control of all equipment required to operate the department.
  • Review controls to ensure costs are in line with forecasts.
  • Perform daily walk-through of all beverage service bar and floor outlets and make notations of any deficiencies.
  • Work with other departments to ensure proper execution of liquor service policies.
  • Monitor actions throughout casino to ensure compliance of all liquor laws.
  • Oversee all disciplinary actions and terminations.
  • Generate 5 X 15 reports.
  • Generate and review Kronos Reports.
  • Inspect staff as to uniforms, cleanliness, identification, etc.
  • Ensure a safe working environment for employees.

Accountability:

The Beverage Assistant Manager has supervisory responsibilities, including departmental hiring, corrective action, terminations, and team member relation issues.

Qualifications and Guidelines:

A High school diploma or general education degree (GED); and at least 2 years relative experience is required to successfully perform this job.

Communication Skills:

This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position also requires the ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:

This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

This position requires the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. This position also requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

Qualify to obtain a class A Gaming License

Skills/Abilities:

Proficient in Microsoft Office programs

Preferred experience with Micros POS

Ability to maintain confidentiality of sensitive information

Excellent communication skills

Ability to establish and maintain effective working relationships with team members and guests

Other Qualifications:

Ability to work flexible hours/holidays

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