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Flight Operations Coordinator

2 months ago

Inwood New York, United States dnata Full time
About the Role

We are seeking a highly skilled and experienced Flight Administrator to join our team at dnata catering U.S. in JFK. As a key member of our operations team, you will be responsible for overseeing and managing the inflight catering operations, ensuring efficient delivery logistics, and building strong relationships with airline clients.

Key Responsibilities
  • Coordinate with airline clients to ensure efficient delivery logistics
  • Manage inventory and maintain quality control standards
  • Handle last-minute changes or special requests
  • Provide excellent customer service daily
  • Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures
Requirements
  • High school diploma with six plus years of progressive customer service experience
  • Proficient in Microsoft Office applications, including Excel
  • Must have driver's license
  • Ability to lift and push heavy objects, racks, etc.
  • Ability to work in a fast-paced environment
  • Work safely to prevent accidents to self and coworkers
About dnata

dnata is one of the world's largest air services providers, established in 1959. We offer ground handling, cargo, travel, and flight catering services in 35 countries across six continents. Our team is dedicated to delivering exceptional service to our airline clients and passengers.

Competencies Required
  • Delivering: Does what they say they will, balancing the needs of our customers' needs with our business's needs
  • Drive: Always gets the job done, putting the needs of our business first
  • Open to opportunity: Adapts when plans change, is open to new ideas, and makes suggestions to shape our culture
  • Business thinking: Understands our business and uses this understanding in their day-to-day work and plans for the future
  • Collaborate: Looks for solutions that work for themselves, their team, and the whole organization
  • Engaging others: Acts in a way that gets others on board and deals with conflict in the right way
  • Provide direction: Shares plans with others, tracks how each project is progressing, and gives constructive feedback during and after each project
  • Developing talent: Self-aware, always learning, always developing, and always helping others to develop, too