Cash Logistics Supervisor

1 week ago


Lowell, Massachusetts, United States Hire Velocity Full time
Job Summary

The Cash Logistics Supervisor is responsible for overseeing the inside currency operation, ensuring accountability and security of all liability. This position prioritizes daily operations workflow and assists the Cash Logistics Manager in maintaining a secure, safe, and efficient functioning of the armored car facility.

This role operates in an armed environment, enforcing rules to protect premises and property of Brink's and its customers, as well as the safety of persons on the premises. Key responsibilities include:

  • Providing first-line supervision to Cash Logistics employees
  • Overseeing daily cash operations, including deposit verification, change order preparation, inventory management, and opening and closing of branch and vault check in/out
  • Coaching and developing employees' skills on a consistent basis
  • Creating employee scheduling to support daily workload
  • Adhering to SLA performance and contract requirements
  • Leveraging systems, equipment, and process redesign to drive continuous process improvement in quality and efficiency
  • Securing inventories by executing controls and ensuring strict quality compliance with security procedures
  • Ensuring activities are performed in compliance with company policies and procedures, as well as state and federal laws and regulations
  • Maintaining accurate records, handling customer inquiries, and balancing transactions daily
  • Providing processing support when needed
  • Maintaining orderly and clean work areas, including all machines, tables, cabinets, and storage areas
  • Assisting management as needed to meet branch goals
  • Cross-training and performing other duties as assigned

Requirements

  • Minimum of 3 years' experience in operations in a cash or vault processing environment
  • Minimum of 21 years of age
  • A valid firearms permit or ability to pass applicable firearms licensing
  • A valid guard card or ability to obtain a guard card or any other required licenses
  • Satisfying all applicable Department of Transportation requirements

Preferred Qualifications

  • Supervisory experience in a production environment
  • Cash handling experience in the secure logistics or banking industry
  • Experience in a coin processing environment
  • Knowledge of lean/process improvement methodologies
  • Bachelor's Degree

Professional Skills

  • Excellent ethics and integrity
  • High attention to detail
  • Collaborative work style
  • Strong basic mathematical skills
  • Excellent customer service
  • Ability to work independently
  • Professional, positive demeanor
  • Ability to influence and lead


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