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Guest Services Associate at Sheraton Minneapolis West

2 months ago

Hopkins, Minnesota, United States Remington Full time

Position Overview: Front Desk Clerk at Sheraton Minneapolis West Hotel

Key Responsibilities

  • Welcome guests with a friendly demeanor and facilitate smooth check-in and check-out processes.
  • Accurately manage billing and charge postings.
  • Proficiently utilize Front Office management systems and ensure effective cash handling.
  • Professionally address reservations and special guest requests.
  • Possess a thorough understanding of hotel pricing structures, promotional offers, and booking protocols.

Location Insights

Experience the inviting atmosphere at Sheraton Minneapolis West Hotel, situated in Minnetonka, Minnesota. Our hotel is conveniently located near key attractions, providing modern facilities and a welcoming environment. Guests are greeted in our expansive atrium, where our dedicated staff strives to make every stay memorable.

Candidate Qualifications

  • Exhibits a strong commitment to work and demonstrates self-motivation.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Enjoys working collaboratively with a team to enhance guest satisfaction.