Copy Operator

1 day ago


Charlotte, North Carolina, United States Canon Business Process Services Full time
Job Summary

We are seeking a highly skilled and customer-focused Copy Operator to join our team at Canon Business Process Services. As a key member of our print center, you will be responsible for providing exceptional service and solutions for our clients' copy and print needs.

Key Responsibilities
  • Review, prioritize, and submit print requests from various sources, ensuring quality and accuracy.
  • Deliver print jobs within established timeframes and maintain logs of all work submitted and completed.
  • Perform minor maintenance of reproduction equipment, including solving paper jams and conducting routine cleaning.
  • Monitor inventory of print supplies and stock paper and toners.
  • Communicate with clients regarding estimated completion times, unclear instructions, delays, or unprovided services.
  • Work with clients to resolve complaints to their satisfaction.
  • Assist in opening and closing the print center and maintaining a neat and professional environment.
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges.
  • Perform additional duties as directed by the Site Manager or Assistant Site Manager, including sending and receiving faxes, document scanning, and preparing mail/packages for shipping.
Requirements
  • High school diploma or equivalent.
  • 1-5 years of experience working directly in a print center.
  • Knowledge of machine operations from low to high volume high speed duplicating equipment.
  • Proficiency in the use of various reproduction-related equipment and systems.
  • Excellent customer service, professional attitude, and appearance.
  • Ability to work overtime and meet deadlines.
  • Ability to follow directives and handle physical demands.
  • Strong communication skills.
What We Offer
  • Competitive pay and benefits.
  • Comprehensive training and development programs.
  • A company focused on creating a positive work and client environment.
  • Employee discounts on entertainment, products, and services nationwide.

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