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Dental Clinic Operations Director

2 months ago


West Wareham, Massachusetts, United States Aspen Dental Full time

About the Role:

We are seeking a highly skilled and experienced Dental Office Manager to lead our office operations and support our doctors in creating lasting impressions and building trust and loyalty with patients.

Key Responsibilities:

  • Provide exceptional patient service with compassion and care, ensuring high-quality care and adherence to company policies, government regulations, and dental board standards.
  • Consult with patients on treatment options, verify insurance payment, and ensure timely collection.
  • Hire, develop, manage, and retain a high-performing office staff.
  • Review monthly business results, manage profit and loss, and create strategies to increase profitability.
  • Prepare and lead daily huddles with the team to optimize patient experience and business performance.

Requirements:

  • Minimum of one year of managing a team of direct reports.
  • Experience in sales or sales management.
  • High school diploma or equivalent; college degree preferred.
  • A people-centric leader who motivates and inspires others.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and a willingness to leverage data to drive business decisions.

About Aspen Dental:

Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Equal Opportunity Employer:

Aspen Dental is an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.