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Senior Engineering Project Manager

2 months ago

Austin, Texas, United States Apple Full time
About the Role

We are seeking an exceptional Engineering Project Manager to join our team at Apple. As a key member of our Service Management and GCRM Services team, you will be responsible for managing technology initiatives across Applications and Products in Service management and GCRM Services space to support worldwide service business.

Key Responsibilities
  • Manage technology initiatives across Applications and Products in Service management and GCRM Services space to support worldwide service business.
  • Employ innovative techniques, working collaboratively with other team members and business stakeholders during the full lifecycle development process – including requirements analysis, design, development, deployment, testing and maintenance.
  • Become the Product champion and manage Product evolution and define and own multi-year Product roadmap.
  • Develop and execute work plans by leading scope, schedule, deliverables, and prioritization.
  • Actively and expertly collaborate with business and engineering teams on innovative solutions, requirements, scope, and project deliverables.
  • Proactively identify and communicate project issues and risks.
  • Prioritize issues while negotiating and setting appropriate expectations with team members, stakeholders and senior management.
  • Prioritize team activities and drive resolution of issues across all areas of the project.
  • As an application Product owner, define product vision and align Business expectations.
  • Gain insight into Business direction and think through its impact on Product and drive changes.
  • Develop user empathy and be able to present metrics on existing feature usage to supplement/justify ask for new features.
Requirements
  • 2+ years combined experience in engineering project and product management.
  • Solid understanding of software development methodologies (including agile and traditional waterfall).
  • Excellent problem-solving and analytical skills.
  • Strong written and verbal communication skills as well as strong organizational skills.
  • Ability to juggle and complete multiple tasks.
  • Excellent leadership and influencing skills.
  • Experience working in a cross functional time-zone distributed team environment.
  • Proficient at managing multiple global efforts simultaneously.
  • Experience working with vendors and contractors.
  • Able to fit in well with a team, understand capabilities and priorities.
  • Self-motivated and pro-active with demonstrated creative and critical thinking capabilities.
  • Engineering/ Technical background preferred.
About Apple

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.