Network Operations Specialist

4 weeks ago


Hampton, Virginia, United States Apex Systems Full time
Job Summary:

Apex Systems is seeking a skilled Network Operations Specialist to join our team. As a Network Operations Specialist, you will be responsible for conducting fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis. You will also monitor all nodes for operational integrity, respond to trouble calls, and initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions. Additionally, you will provide technical support to resolve problems or escalate to the appropriate level, monitor and administer network tools for troubleshooting and metrics for trends analysis, and log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis.

Key Responsibilities:

• Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies
• Monitor all nodes for operational integrity
• Respond to trouble calls
• Initiate and maintain trouble tickets and other logs
• Provide technical support to resolve problems or escalate to the appropriate level
• Monitor and administer network tools for troubleshooting and metrics for trends analysis
• Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance

Requirements:

• TS/SCI Clearance
• Minimum of three (3) years' of network operations related experience
• Possess IAT Level II - Security Plus Certification
• Demonstrated knowledge of network monitoring tools

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