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Guest Services Associate
2 months ago
About Us:
Equity LifeStyle Properties is dedicated to providing outstanding service and creating memorable experiences for our guests and residents. We pride ourselves on our culture of recognition and excellence, making us a great place to build a rewarding career.
Position Overview:
We are currently seeking a Front Desk Clerk to join our team in Casa Grande, Arizona.
Key Responsibilities:
As a Front Desk Clerk, you will play a crucial role in ensuring guest satisfaction by delivering exceptional customer service. Your responsibilities will include:
- Serving as the primary point of contact for guests and residents, offering assistance and information both in person and via phone.
- Handling payment processing and managing deposits efficiently.
- Generating reports and submitting maintenance requests to maintain office operations smoothly.
- Collaborating closely with the Property Manager to address inquiries and concerns promptly and professionally.
- Focusing on customer satisfaction by resolving conflicts and addressing issues swiftly.
- A high school diploma or equivalent experience.
- A minimum of 1 year of experience in a customer service role, demonstrating exceptional service skills.
- Strong organizational abilities and a keen attention to detail.
- Proficiency in computer systems and a willingness to learn new technologies.
We are proud to be an Equal Opportunity Employer and appreciate all applicants for their interest in our organization.
