Customer Service Representative

3 weeks ago


Casa Grande, Arizona, United States Dillard's Full time

About the Role:

Dillard's is seeking a highly motivated and enthusiastic Sales Floor Associate to join our team. As a Sales Floor Associate, you will be responsible for:

  • Greeting and Welcoming Guests: Provide exceptional customer service by greeting and welcoming guests to the store, building relationships, and ensuring a positive shopping experience.
  • Discovering Needs and Selling Merchandise: Identify guests' needs and preferences, and make recommendations to sell merchandise and meet sales goals.
  • Exceeding Guest Expectations: Consistently meet and exceed guest expectations by providing prompt and courteous service, and resolving any issues or concerns in a timely and professional manner.
  • Assisting in Merchandising: Assist in merchandising through visual placement, and ensure that the sales floor is visually appealing and easy to navigate.
  • Reflecting the Fashion of the Store: Reflect the fashion of the store in your look and presentation, and stay up-to-date on the latest fashion trends.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales goals.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly wage.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for advancement and professional growth.


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