Customer Service Representative
3 weeks ago
About the Role:
Dillard's is seeking a highly motivated and enthusiastic Sales Floor Associate to join our team. As a Sales Floor Associate, you will be responsible for:
- Greeting and Welcoming Guests: Provide exceptional customer service by greeting and welcoming guests to the store, building relationships, and ensuring a positive shopping experience.
- Discovering Needs and Selling Merchandise: Identify guests' needs and preferences, and make recommendations to sell merchandise and meet sales goals.
- Exceeding Guest Expectations: Consistently meet and exceed guest expectations by providing prompt and courteous service, and resolving any issues or concerns in a timely and professional manner.
- Assisting in Merchandising: Assist in merchandising through visual placement, and ensure that the sales floor is visually appealing and easy to navigate.
- Reflecting the Fashion of the Store: Reflect the fashion of the store in your look and presentation, and stay up-to-date on the latest fashion trends.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales goals.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- A competitive hourly wage.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for advancement and professional growth.
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