Vice President of Casualty Claims Management

2 weeks ago


Jersey City, New Jersey, United States AIG Full time
Vice President of Casualty Claims Management

Your Future Team

At AIG, we are transforming the way we assist clients in managing their risks. Join us as a Vice President of Casualty Claims Management to contribute to this evolution.

In this role, you will collaborate with some of the most skilled professionals in claims and underwriting, tackling complex claims and intricate coverage challenges while aiding our teams in developing innovative products to meet the swiftly changing risk landscape.

Advance your career at the forefront of Casualty insurance.


In our Complex Casualty Claims division, we are dedicated to embodying AIG's core values: Take Ownership, Set the Standard, Win Together, Be an Ally, and Do What's Right.

We are committed to fostering a culture that genuinely values and celebrates diverse talents, backgrounds, cultures, perspectives, and aspirations.

We promote an environment of inclusion and belonging through flexible work options, diversity and inclusion training, cultural awareness initiatives, and Employee Resource Groups (ERGs).

The diversity of our workforce is one of AIG's most significant strengths, and we take pride in our recognition for driving positive change through various awards and accreditations.

Make Your Impact in Casualty Claims


As a Manager and Leader within the Casualty Claims Management Department, you will be acknowledged for your extensive technical knowledge and your ability to oversee teams, programs, and processes, managing a group of approximately 6 claims adjusters.

Your team will handle complex litigation and coverage matters, including long-tail bodily injury and property damage claims, as well as environmental and toxic tort cases.

You and your team will serve as a vital resource for Casualty adjusters, managers, and underwriters.

You will receive support from a management team that is deeply committed to achieving favorable outcomes for claims and dedicated to your professional growth.

This position reports directly to a Vice President of the Casualty Claims Management Department.

Your Responsibilities:
• Oversee and guide appropriate reserving, expenses, and payments within your claims team

• Enhance your team's claims handling capabilities, emphasizing proactive investigation, evaluation, and resolution

• Manage and facilitate communication between your team and clients

• Empower and lead claims adjusters to exemplify AIG's corporate values

• Identify and escalate intricate claims to senior management that involve significant coverage, loss, or other issues

• Support departmental initiatives aimed at improving claims processes, outcomes, and financial performance

• Lead training and development efforts to educate claims adjusters on trends and emerging issues

• Communicate effectively with Actuarial and Underwriting regarding relevant claims, case law, and other trend information

• Engage in a robust feedback loop with Underwriting on client renewals and new business opportunities

What We Seek:

• 10+ years of experience in Legal, Insurance, Construction Defect, or Environmental fields preferred

• Proven experience in evaluations and investigations addressing coverage, liability, and damage matters

• Excellent communication skills, with the ability to prepare and present information clearly and persuasively

• Foster collaborative behavior with the leadership team across the organization

• Capability to develop and implement innovative solutions to challenging problems affecting our business partners

Ready to elevate your career? We would be delighted to connect with you.


Functional Area:
CL – Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided:
No

AIG Claims, Inc.



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