Patient Care Assistant

4 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a skilled and compassionate Patient Care Assistant to join our team at UMass Memorial Health. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.

Key Responsibilities
  • Provide clear and timely communication to the RN regarding patient observations and changes.
  • Participate in the development and maintenance of a safe environment, utilizing interventions to de-escalate patients and following restraint policies as directed.
  • Assist patients with daily living activities, such as personal hygiene, ambulation, meals, and nourishment.
  • Assist in moving, lifting, positioning, and transporting patients, utilizing proper safety techniques and body mechanics.
  • Maintain patient safety by performing patient safety checks, utilizing fall prevention devices, and following restraint policies.
  • Take and record vital signs, including temperature, pulse, respiration, blood pressure, and pulse oximetry.
  • Perform EKGs, Point of Care (POC) tests, and bladder scanning, collecting and preparing specimens for transport to the lab.
  • Assist RNs/Licensed Independent Practitioners with treatments and procedures, preparing patients, obtaining equipment and supplies, and cleaning up after procedures.
  • Observe, measure, and record oral food and fluid intake, refilling tube feeding bags as directed, and emptying and recording output from various sources.
  • Assist with patient admissions, transfers, and discharge procedures.
  • Replenish patient and unit supplies and equipment.
  • Answer telephones using proper telephone etiquette, taking and relaying messages, and utilizing intra-departmental communication systems.
  • Comply with center-wide policies, nursing department, and unit-based policies, procedures, and guidelines.
  • Attend staff meetings and in-service programs as required or directed, staying current with hospital and unit changes.
  • Participate in unit-based quality improvement initiatives, demonstrating use of Quality Improvement in daily operations.
Requirements
  • Minimum of a high school education or GED.
  • Current Basic Life Support or Heart Saver certification.
  • Must be able to read, write, and communicate in English in a clear and concise manner.
  • Must utilize proper safety techniques and body mechanics in all work-related activities.
  • Must have strong interpersonal skills to gather information, build relationships, and provide exceptional service to patients.
  • Must have proven problem-solving abilities for routine situations and request assistance when needed.
Preferred Qualifications
  • Demonstrated clinical experience in a similar setting.
  • Prior inpatient/outpatient care experience or clinical care training.
  • Medical Terminology and computer skills.

UMass Memorial Health is an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive work environment. We welcome applications from individuals with varied experiences, perspectives, and backgrounds.



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