Retail Customer Service Representative

3 weeks ago


Watertown, New York, United States Sam's Club Full time
Job Summary

We are seeking a friendly and efficient Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, cash registers, and surrounding spaces.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
  • Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans. You will also receive paid time off, parental leave, and other benefits to support your well-being and career growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sam's Club.



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