Customer Service Representative

3 weeks ago


Watertown, New York, United States Walmart Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team as a Frontline Cashier Associate. In this role, you will play a vital part in ensuring our members have an exceptional shopping experience.

Key Responsibilities

  • Provide exceptional customer service to members across the club, answering any questions they may have and resolving any issues in a timely and professional manner.
  • Maintain a clean, neat, and member-ready area, ensuring a positive shopping environment for our members.
  • Process member purchases accurately and efficiently, using company policies and procedures for different membership and payment types.
  • Assist members with transactions utilizing registers or self-checkout area, providing guidance and support as needed.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and a smile.

Requirements

  • Customer service experience, preferably in a retail environment.
  • Ability to work effectively in a team environment and provide excellent customer service.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods of time and move frequently throughout the club.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • Competitive hourly wage and performance-based incentives.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) and stock purchase plans.
  • A fun and dynamic work environment with a team-oriented culture.

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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