Medical Assistant II
24 hours ago
Covenant Health is seeking a highly skilled Medical Assistant II to join our team as a Clinical Support Specialist. This role will provide professional clinical care to patients receiving treatments and examinations in an outpatient clinical setting under the supervision of the attending provider and practice office manager.
Key Responsibilities- Assess patient's general condition and take vital signs and weight.
- Assist provider with examinations, diagnostic procedures, and treatments, including phlebotomy, injections, suturing, and other typical office procedures.
- Administer patient medications per provider order and policy, including appropriate dosage, route, site, and documentation.
- Orient, instruct, and train assigned personnel as applicable.
- Provide basic patient care as ordered.
- Assure test results are received and relayed to patient in a timely manner.
- Demonstrate sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
- Document all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
- Promote wellness by providing patient education materials and communicating provider's advice and instructions.
- Review and consult with provider regarding patient phone calls and urgency of appointment.
- Ensure an adequate stock of supplies and well-maintained equipment.
- Monitor and ensure accuracy of recording on patient medical records. Maintain all required reports, records, statistics, etc.
- Maintain confidentiality in matters regarding the practice, its patients, and employees.
- Ability to use a variety of office and medical equipment, including telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
- Maintain a clean and sanitary work area.
- Maintain equipment in clean, operating condition.
- Perform referrals and pre-certifications as needed and where applicable.
- May schedule patient appointments per provider order and relay accurately to patients.
- Take calls from hospitals/nursing homes and relay appropriate information to practitioner in a timely manner.
- Collaborate with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
- Follow policies, procedures, and safety standards. Complete required education assignments annually. Work toward achieving goals and objectives, and participate in quality improvement initiatives as requested.
- Minimum Education: None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
- Minimum Experience: One (1) year of experience required as a certified Medical Assistant from a recognized certifying organization.
- Licensure Requirement: Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.
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