Sales Representative

3 weeks ago


Waynesville, United States First Citizens Bank Full time
Job Summary

The Sales and Service Representative is responsible for providing exceptional customer service and sales support to customers in a branch setting. This role requires strong communication and interpersonal skills, as well as the ability to adapt to new information and technology.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED and 6 months customer service experience
  • Valid driver's license and frequent driving to other offices
  • Ability to learn and adapt quickly to new information and technology

This is a float position and will require travel to provide coverage to multiple branches in the Canton, Bryson City, Waynesville, Sylva, Cherokee, and Whittier areas. Mileage will be reimbursed.



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