Customer Service Representative Rochester MN

7 days ago


GondrecourtleChâteau, Grand Est, United States Big I Minnesota Full time

We are seeking a Customer Service Representative to join our team at Big I Minnesota in Rochester, MN. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our clients.

Job Summary

This is a full-time or part-time opportunity with approximately 30 hours of work per week. You will have the flexibility to work independently and manage your time effectively. The ideal candidate will have excellent communication skills, attention to detail, and the ability to learn new software quickly.

Responsibilities
  • Provide general insurance information to customers
  • Gather customer information and enter it into multiple company websites to provide competitive quotes
  • Process policy changes and requests for insurance certificates
  • Data-entry into the Agency Management System
  • Compare insurance policies for coverages and offer additional coverages to customers
Requirements
  • Experience in customer service, preferably in insurance
  • High School diploma required; college experience or degree preferred
  • MN license preferred but not required; must obtain license upon starting with agency
Compensation

$15.00 - $22.00 per hour


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