Product Owner 2 Agile Lead

1 month ago

Ohio City, Ohio, United States Westfield Full time
About Us

At Westfield, we're dedicated to making a positive difference in our customers' lives. Our company was founded in 1848 by a group of hard-working farmers who believed in the promise of the future and the power of the individual. Today, we remain true to their vision and are committed to delivering exceptional experiences for our customers.

Job Summary

We're seeking a highly skilled Product Owner 2 Agile to lead our agile software delivery processes and drive business value from our strategic capability roadmaps. As a key member of our team, you'll be responsible for defining product scope and vision, overseeing story card creation and refinement, and ensuring that our strategic capabilities meet the needs of our customers.

Key Responsibilities
  • Lead agile software delivery processes to build and enhance strategic capabilities in support of business roadmaps.
  • Accountable for delivering business value from the development and execution of Westfield's strategic capability roadmaps.
  • Ensure that strategic capabilities and user experiences meet customer needs through direct user experience research, tight collaboration with stakeholders, and analysis of user data.
  • Act as lead business representative, providing the Agile team with a clear depiction of business value for the scope of work being developed.
  • Work closely with partners in business architecture aligned to the set of business capabilities on our multi-year roadmap.
  • Use a metrics-based approach and user scorecard to meet/establish stretch goals for adoption and report monthly on progress.
  • Oversee prioritization of strategic capabilities in the team backlog in consultation with the Product Manager and other key stakeholders.
  • Leverage/partner with key stakeholders across the enterprise to ensure tight alignment and integration with stakeholder expectations.
  • Engage internal audiences and current customer partners to enable adoption of strategic capabilities and lead a strong change management effort to drive usage.
  • Partner with external vendors for delivery of services, ensuring core Service Level Agreements (SLAs) are established and adhered to.
  • Adopt a design-thinking approach to product development, using customer-centric thinking and user experience research to identify new capabilities or enhancements to current capabilities.
  • Serve as a guardian and champion for the company's vision and brand identities.
Qualifications
  • 6+ years of experience in one or a combination of the following: Agile discipline, Underwriting, Actuarial, Product(s), Insurance Operations, Insurance Agency.
  • Excellent oral, written, and interpersonal skills, resulting in the ability to interact with all levels of management and employee population.
  • Experience utilizing critical thinking skills to create experiments for fast feedback on the value being delivered by the team.
  • Experience creating and adapting the delivery of a minimal viable product.
  • Experience utilizing an adaptive approach to problem solving and enabling the team to execute towards the product strategy and vision.
  • Strong facilitation skills.
  • Excellent analytical skills, including tracking, monitoring, collecting, and analyzing data and identifying trends.
  • Experience leveraging and partnering with key stakeholders across the enterprise to ensure tight alignment and integration of stakeholder expectations.
  • Proficient use of various core systems, office, and computer equipment and software packages.
  • Conflict resolution experience.
  • Change management experience.
  • Ability to work calmly under pressure.
  • Bachelor's degree or commensurate work experience.
  • Valid driver's license and a driving record that conforms to company standards.
What We Offer

Westfield offers a Total Rewards program that focuses on compensation, benefits, and wellness, and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center or gym reimbursement, and casual dress. We're committed to providing a rewarding career with opportunities for growth and development.

We're an equal opportunity employer/minority/female/disability/protected veteran. Learn more about current opportunities at [insert link].

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