Customer Support Associate

1 week ago


Pleasant Hill, California, United States Coleman Information Technology Grou Full time

We are seeking a highly motivated and organized Customer Support Associate to join our team at Coleman Information Technology Group, Inc. in Walnut Creek, CA.

Job Overview

The ideal candidate will possess excellent communication skills, be able to multitask, and work effectively with minimal supervision. They must have a strong work ethic, patience, and the ability to learn new programs quickly.

Responsibilities:
  • Answering and managing multiple phone lines
  • Calendaring and scheduling
  • Scanning and organizing documents
  • Customer follow-ups and issue resolution
Requirements:
  • High School diploma or equivalent
  • 1 year of experience with Microsoft Office
  • 2 years of customer service experience
  • Excel, Word, Outlook, and Internet proficiency
Benefits:
  • $22/Hour (non-negotiable)
  • Ergonomic workspace
  • No remote work options available

Please note that reliability is a key aspect of this role, and previous business references will be verified.



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