Learning Experience Leader

3 weeks ago


New York, New York, United States Stepful Full time
Unlock Your Potential with Stepful
We're redefining allied healthcare training with a digital-first approach, preparing job-ready graduates five times faster at a lower cost. Our mission is to empower underrepresented communities to succeed in the healthcare industry.

The Role
As a Senior Operations Manager, you will lead strategic initiatives to enhance the student experience, overseeing a growing team of professionals. You will build scalable processes and systems to optimize operational efficiency and achieve high student and partner outcomes.

Your Key Responsibilities Will Include:
  • Designing and owning strategic initiatives to improve the student journey from learning to job placement.
  • Collaborating with product, learning, and engineering teams to inform their product roadmaps.
  • Developing and implementing experiments to enhance student retention, learning, and placement outcomes.

What We're Looking For:
  • 5+ years of consulting or business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment.
  • Proven ability to analyze data and develop actionable plans to meet business goals.
  • Excellent leadership skills to motivate a team and support a large number of students.

Additional Requirements:
  • MBA or equivalent experience.
  • Experience working at a startup or in a similar environment.
  • Taught or coordinated online courses at scale.

Compensation & Benefits:
$140-160k Base Salary
Equity: 0.04% - 0.06%

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